Privacy Policy
Last updated: 12/7/2025
1. Introduction
Vizcraft Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered architectural visualization platform.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your name, email address, and password. We may also collect billing information if you purchase credits or subscriptions.
2.2 Generated Content
We store the images you upload and the AI-generated visualizations you create. This includes metadata such as generation parameters, timestamps, and associated prompts.
2.3 Usage Data
We automatically collect information about your interactions with our service, including IP addresses, browser type, device information, pages visited, and features used.
3. How We Use Your Information
- To provide and maintain our AI visualization services
- To process your image generation requests
- To manage your account and billing
- To improve our AI models and service quality
- To send you service-related notifications and updates
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Third-Party AI Services
Our platform uses third-party AI services to generate visualizations, including but not limited to:
- FAL.ai - for image generation and processing (subject to their privacy policy)
- Replicate - for AI model inference (subject to their privacy policy)
- Other AI services as indicated in our service documentation
Your uploaded images and generation requests are processed by these services in accordance with their respective privacy policies. We recommend reviewing their policies for details on how they handle your data.
5. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure cloud storage infrastructure
- Regular security audits and updates
- Access controls and authentication mechanisms
6. Data Retention
We retain your account information and generated content for as long as your account is active. You can request deletion of your data at any time by contacting us at privacy@vizcraft.ai. After account deletion, we may retain certain information as required by law or for legitimate business purposes.
7. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, analyze usage patterns, and improve our service. You can control cookie preferences through your browser settings.
7.1 Analytics and Advertising
We use the following third-party services to analyze usage and deliver targeted advertising:
- PostHog - Product analytics and feature usage tracking
- Meta Pixel (Facebook) - Conversion tracking, ad targeting, and campaign measurement. Meta may use this data in accordance with their Privacy Policy.
7.2 Managing Cookies
You can control and manage cookies in your browser settings. Note that disabling certain cookies may limit your ability to use some features of our service.
8. Your Rights (GDPR)
If you are in the European Economic Area, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@vizcraft.ai
Vizcraft Inc.